Data protection

HBD Baji's Privacy Policy —
Your Data, Our Responsibility

Everything about how your personal information is collected, used, and kept safe is clearly explained here.

Last updated: January 2026
Our Commitment

How we protect your privacy

Hbd baji backs its commitment to data protection with action, not just words. See our core promises below.

End-to-End Encryption

All your personal information on hbd baji is secured with SSL/TLS encryption. Data transmitted over the internet cannot be read by anyone else.

Never sold to third parties

Your name, number, or email is never sold to advertisers or third-party companies. This is our strict policy.

Your data, your control

At hbd baji, you can view, update, or request deletion of your personal information at any time.

Minimal data collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is ever requested.

Regular Security Audits

Hbd baji's systems are regularly reviewed by independent third-party security experts to ensure there are no vulnerabilities.

Immediate notification in the event of an issue

In the event of a data breach, hbd baji will notify you within the legally required timeframe.

1

Introduction & Scope

hbd baji respects the privacy of its users above all else. This Privacy Policy explains what information we collect when you use hbd baji's services — whether through our website, mobile app, or any other channel — why we collect it, and how we keep it secure.

This policy should be read alongside our Terms & Conditions. By using hbd baji's services, you are agreeing to this Privacy Policy.

This policy applies to: Applicable to hbd baji's website, mobile app, live chat, email communications, and all other digital services.

We believe you have the right to know how your information is being used. That's why we've worked to make this policy clear and straightforward. If anything is unclear, our support team is always ready to help.

2

What information we collect

Directly from you

During registration, verification, or use of our services, hbd baji may collect the following information:

Data type Example Purpose
Identity information Name, date of birth, NID number Identity Verification
Contact information Mobile number, email Account Communications
Financial Information BKash/Nagad number, transaction history Payment Processing
Account information Username, password hash Account Security
Gaming information Betting history, preferred games Service Improvement

Automatically Collected Information

Certain information is collected automatically when you use hbd baji. This includes your device type, operating system, browser name, IP address, and general usage data such as how long you spend on different parts of the platform. This information does not personally identify you and is used solely to improve our services.

3

How your information is used

Hbd baji uses your information for the purposes listed below. Each purpose is directly related to our services and is based on your consent.

  • Account management: Completing registration, verifying your identity, and keeping your account secure
  • Payment Processing: Processing deposits and sending withdrawals
  • Service Quality Improvement: Analyzing your experience to improve the platform
  • Contact: Delivering important updates, security alerts, and support
  • Legal Obligations: Retaining data to comply with applicable laws and regulations
  • Fraud Prevention: Detecting and preventing suspicious activity

Please Note: hbd baji does not sell your data or share it with third parties for marketing purposes. Promotional messages are only sent with your consent and can be unsubscribed from at any time.

4

Cookies & Tracking Technologies

The hbd baji website and app use cookies and similar technologies. Cookies are small text files stored in your browser or device.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure platform security. Without these, the platform will not function.
  • Performance Cookies: To understand how well the platform is performing. This does not include any personal information.
  • Preference Cookies: To remember your language preference and other settings.

Most browsers allow you to disable cookies, though doing so may affect certain hbd baji features.

We do not use cookies for behavioural advertising, and we do not share your browsing history with third-party advertisers.

5

Data sharing policy

Hbd baji does not generally share your personal information with third parties. However, limited information may be shared in the following specific circumstances:

Third-party service partners

Payment gateways (bKash, Nagad, Rocket) and technology service providers may access limited data to carry out their functions. These partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes.

Legal requirements

We may be required to share information with authorities pursuant to a court order or valid legal process. In such cases, we will disclose only the minimum information necessary.

We will never: Selling your data, sharing it with advertisers, or disclosing it to any unnecessary party without your consent.

6

Data Retention Period

Hbd baji does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

Data type Retention period
Account Information (Active) For the duration the account remains active
Financial Transaction Records Minimum 5 years (as required by law)
KYC documents 3 years after account closure
Communication Logs (Chat/Email) 2 years
Login & security logs 1 Year

Once the retention period ends, hbd baji securely deletes your data or anonymises it so you can no longer be identified.

7

Your Rights

As an hbd baji user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

🔍
Right to Access
Right to know what information we hold about you
✏️
Right to Rectification
Right to Correct Inaccurate Information
🗑️
Right to Erasure
Right to request deletion of your data under certain conditions
⏸️
Right to Restrict Processing
Right to Restrict Data Processing
📤
Right to data portability
Right to receive a copy of your data
🚫
Right to object
Right to object to the use of your data for specific purposes

To exercise these rights support@hbdbaji.com-email us or reach out via live chat. We'll respond within 30 days.

8

Security measures

Hbd baji employs industry-leading technology and practices to protect your data. Our security infrastructure is continuously updated to stay ahead of emerging threats.

  • SSL/TLS Encryption: All data transfers occur through encrypted channels
  • Two-Factor Authentication: Option to add an extra layer of security to your account
  • Firewall Protection: Advanced firewall systems are in place to block unauthorized access
  • Regular backups: Data is regularly stored in encrypted backups
  • Staff training: hbd baji staff undergo regular training on data protection practices
  • Third-Party Audits: An external security assessment is conducted at least once a year

No system is 100% secure. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

9

Children's Privacy

Hbd baji services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

If we are informed that a user under the age of 18 has created an account, hbd baji will immediately suspend that account and delete all associated data.

If you believe a minor is using our platform, please notify us immediately.

10

How policy changes are handled

Hbd baji may update this Privacy Policy when necessary. Depending on the nature of the change, we will notify you accordingly:

  • Minor changes: The "Last Updated" date at the top of the page will be revised accordingly
  • Significant changes: A notification will be sent to your registered email or phone number
  • Major Changes: A consent request will be presented upon logging into the platform

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to hbd baji's data protection team:

  • Email: support@hbdbaji.com
  • Live Chat: Available 24/7 on website or app
  • Response time: General requests — 7 business days; Urgent matters — 24 hours

We take every complaint seriously and work to resolve it as quickly as possible. Protecting your privacy is not merely a legal obligation for hbd baji — it's our ethical responsibility.

When submitting a complaint, please include your registered email or mobile number so we can respond promptly.

Trust Us, Play Happy

Your privacy is protected — get started now

Your information is completely safe with hbd baji. Register now and enjoy the best gaming experience in Bangladesh.

Data Fully Secured Never sold to third parties Bangla support 24/7
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